Shipping and Returns
Gidi Sole ships worldwide, with the trustworthy DHL to guarantee the right delivery.
Shipping is calculated at checkout and takes 3-6 business days from the time of shipment. You will receive an email with your tracking information.
- Gidi Sole shoes typically take 1-6 weeks from when an order is fully paid for to shipping it.
- For a premium, shoes under our “Mens’ Slippers” category may take a little less time to make as we have a Rush/Express service for these types of shoes that will have them complete in 2-3 weeks, should you require the shoes urgently.
- All Returns will be reviewed on a case by case basis and may be accepted per our production department’s discretion.
- If you wish to return your shoes, please contact us at firstname.lastname@example.org. Please include your order number, name, and reason for your return. Once your request has been reviewed, you will be contacted by our customer service team within 48-72 hours.
- PLEASE NOTE: Shoes which have been engraved or visibly worn will not be accepted.
- PLEASE NOTE: Kindly refrain from shipping your return without notifying our customer service team.
- Refer to our “Return Terms” on our Terms & Conditions page for additional information.