Shipping and Returns


Gidi Sole ships worldwide, with the trustworthy DHL to guarantee the right delivery. 

Shipping is calculated at checkout and takes 3-6 business days from the time of shipment. You will receive an email with your tracking information.



  • Gidi Sole shoes typically take 1-6 weeks from when an order is fully paid for to shipping it.
  • For a premium, shoes under our “Mens’ Slippers” category may take a little less time to make as we have a Rush/Express service for these types of shoes that will have them complete in 2-3 weeks, should you require the shoes urgently.


  • All Returns will be reviewed on a case by case basis and may be accepted per our production department’s discretion.
  • If you wish to return your shoes, please contact us at Please include your order number, name, and reason for your return. Once your request has been reviewed, you will be contacted by our customer service team within 48-72 hours.
  • PLEASE NOTE: Shoes which have been engraved or visibly worn will not be accepted.
  • PLEASE NOTE: Kindly refrain from shipping your return without notifying our customer service team.
  • Refer to our “Return Terms” on our Terms & Conditions page for additional information.